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Norwegian Airlines Ruins Otherwise Beautiful Day

4/20/2018

1 Comment

 
Last week I wrote to a Princeton pal that when I return, I may never leave the city limits. I’m feeling burned out by travel and all of its logistics.

Two days ago I learned that our flight back to America has been canceled. The airline reassigned us on a flight to JFK instead of Newark.

Anyone who is familiar with getting to Princeton from Newark and getting to Princeton from JFK knows that there is no comparison. It’s about a thousand times easier from Newark.

Norwegian tells me that I’ll have to pay a 500 EUR change fee to take a flight other than our reassigned one to JFK.  To Norwegian, JFK and EWR are the same place. I’m obviously not paying the fee and hope I will find a better customer service representative on the phone than the ones answering my tweets.
1 Comment
mom
4/20/2018 12:17:25 pm

Grrrr! This is terrible! Tell me where to write a letter of complaint, and I'll do it! How dare they already cancel an August flight to Newark in April. Let me know if I can help in any way, Anne.

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